EloCare℠

Services and support from the people who know your Services_ | SWELL Official Website products best.

Choose the level of service you need from our dedicated programs. From Extended Warranty and On-Site Exchange to Advance Unit Replacement and Professional Services, with EloCare, we have you covered every step of the way.

  • OS 360

    With OS 360, Elo offers security updates, the latest Android OS upgrades and device enhancements to help ensure Elo Android-based devices are secure and performing optimally throughout their lifecycle.

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  • Advance Unit Replacement

    Get peace of mind with Elo's optional Advance Unit Replacement warranty. In the event your device requires service, all you have to do is submit a Return Material Authorization (RMA) request through Elo's online portal. If phone support cannot resolve the issue, we will ship you a replacement unit next business day.

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  • Accidental Damage Protection

    Get some peace of mind with Elo's optional Accidental Damage Protection (ADP) coverage available for qualifying Elo devices. With EloCare ADP, your device is covered against unintentional damage such as dropping the device, impact to the device or contact with food or spilled liquid.

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